Digital delivery, refunds, and cancellation.

Digital fulfillment

After Stripe confirms payment, Clueward automatically creates a private access link. Reveal delivers a fixed one-plus-four snapshot. A subscription provides current territory access while active. No physical item is shipped.

If verified payment succeeds but access is not available, contact Clueward Support with the checkout email, business name, territory, and approximate purchase time. Do not send card or bank details.

Reveal refunds

A full refund is available for a duplicate or unauthorized charge, or when Clueward cannot deliver the purchased access, if the request is made within seven days of purchase. Because Reveal is an immediately delivered digital snapshot, it is otherwise nonrefundable after access is successfully provided, except where law requires otherwise.

Subscription cancellation

Subscriptions renew at $99 each month until canceled. When live payments are enabled, customers will be able to cancel through Stripe-hosted billing management. Cancellation stops future renewals; access continues through the paid billing period and then ends. There is no cancellation fee.

Subscription refunds

Refunds are available for duplicate or unauthorized charges and for a material failure to provide paid access. A current billing period is otherwise nonrefundable once access is available; cancellation prevents the next renewal. Any rights required by law still apply.

Failed payments and refund timing

Failed or unpaid renewals can suspend access. Approved refunds return to the original payment method. The bank or card issuer controls when the credit appears.